Newyork Times News Cover on Achievers
Newyork Times apart from news covers all the achievers and influencers in the world. We can see some creative people who are putting on their contribution to filmmaking and Hollywood industry. Lots of exciting stories are flashing up on big screens. The audience has started accepting the parallel world and scored the superpowers of every favorite character.
Bob Simonds Jr., Anne Biondi – The New York times covered due to their noteworthy contribution in filmmaking.
Films by Bob Simmonds Jr and Anne Biondi- pink panther, bad moms and many have performed extraordinarily well. New York Times is pleased to talk more about it.
Bob Simmonds Jr is the Vice President of Travel Operations for Disney Destinations. His responsibilities include the operation of the Disney Reservation Centers in Orlando and Tampa and Product Development for the Walt Disney Travel Company. The Disney Reservation Center supports Guest contacts throughout North America and the U.K for visiting Walt Disney World’s Parks and Resorts. Bob is also on the National Board of Directors for the American Teleservices Association.
Before joining Disney in January 2005, Bob was the Director of Call Center Operations and General Manager of the Telesales line of business for Expedia.com. He managed Expedia’s company-owned call centers in Las Vegas and Tacoma as well as managing various outsourcing relationships that supported the Telesales business. As the General Manager of Telesales, he grew the business from proof-of-concept to close to $750 million in bookings within three years.
The success of this initiative was to identify which customer contacts and purchases were best suited for the website and which were best suited for human interaction. It also served as a model for combining insourcing versus outsourcing and onshore versus offshore design.
Bob spent most of the 1990’s working for Rosenbluth International, one of the world’s largest travel management companies, as Director of Global Operations. While at Rosenbluth, he built their IntelliCenter network from one call center in North Dakota to 12 centers linked through advanced technology, serving Rosenbluth customers worldwide. One of his most memorable experiences was opening a Pan-European IntelliCenter in Killarey, Ireland. This operation took calls from the U.K, France, and Germany.
Bob also was responsible for starting up Rosenbluth’s outsourcing business that was eventually spun off as Upstream. This is where he gained his experience and passion for supporting sales and service for the internet marketplace by helping design successful models for supporting emerging e-commerce businesses.
Working at Disney now puts Bob in the position of being able to see how combining high technology, great people, and a great product into Magical experiences for people from all cultures around the world.